What do I get for free?

You get one 20-page softcover photo book per month for free.

What do I pay for?

You pay a flat shipping charge of $7.99 for your orders. That covers the shipping and handling of your free book along with any additional books you may want to order. Our shipping charge remains the same no matter how many books you order. You also pay for additional books and upgrades to hardcover and larger sized books and for additional pages you may wish to add.

When will I receive my photo book?

Your photo book will arrive in 8-10 days. Upgrading to Expedited Shipping will take 6-8 days.

How often can I order a free photo book?

You can order one free photo book each month. Your free photo book count resets at midnight Pacific time on the 1st of every calendar month. Historically photo books have been reserved only for extraordinary events, but our goal is to make them affordable for everyone to celebrate life events on a monthly basis.

What sizes and types of photo books do you offer?

We offer 10 types of books:

Standard Softcover: Interior pages are printed on acid-free, archival paper with a satin finish that makes photos sharp and vibrant. Our softcovers are heavy stock with a high-quality gloss laminate finish.

  • Size Options: 5x7 | 6x6

Premium Hardcover: Interior pages are printed on acid-free, archival paper with a satin finish that makes photos sharp and vibrant. Our durable hardcovers are scratch resistant and come in your choice of deluxe matte or gloss laminate finishes.

  • Size Options: 6x8 | 8x8 | 8.5x11.5 | 12x12

Deluxe Hardcover with Layflat Pages: Features Flexbind hinge technology that allows your book’s spreads to lie completely flat. Extra thick interior pages are printed on acid-free archival paper with a satin finish. Our durable hardcovers are scratch resistant and come in your choice of deluxe matte or gloss laminate finishes.

  • Size Options: 6x8 | 8.5x11.5 | 8x8 | 12x12

What is the maximum number of pages in a photo book?

You get 20 pages in each photo book to start at no additional cost, but your book can contain up to 160 pages. Our Deluxe Hardcover with Layflat Pages upgrade is available for books up to 90 pages.

Where are the books printed?

All of our books are printed and bound in the U.S. using the highest quality standards.

FreePrints Photobooks does not have access to my photos on my device. How do I enable access?

iPhone or iPad: Open the Settings app, and then tap Privacy, Photos, Photobooks, and tap All Photos.
Android:  Open the Settings app, and then tap Apps, Photobooks, tap Files and media, and select Allow access to media only. 

Why does FreePrints Photobooks require my location information on my iPhone and iPad?

Every time you snap a picture with your iPhone or iPad, location information is saved so that other apps can show where the photo was taken.

Can I place more than one photo on a page?

You can create a layout with multiple images with ease. Select a page then tap the layout icon. Select up to 6 photos and choose from the various layouts offered.

Do you offer full bleed pages?

Yes, you have the option of standard or full bleed pages in your photobook. Switching between styles can be achieved by double-tapping on the image in the Design Book section. Alternatively, you may select the image and tap the full bleed icon in the Edit Page section.

A small triangle with an exclamation mark appeared on a page. What does it mean?

Your photo is too small and will appear fuzzy or blurry when printed at the selected size. We suggest you choose a layout that allows you to make this photo smaller or replace it with a higher-resolution photo.

How do I invite friends?

Tap your Drawer (3 horizontal lines in the upper left corner), or go to the bottom of your Home screen. Then tap Earn Free Upgrade and invite your friends and family to try FreePrints Photobooks. Please note, standard messaging rates apply for sharing via SMS.

Someone I invited to FreePrints Photobooks signed up. Why didn't I get a free upgrade?

You will receive your free 6x8 or 8x8 upgrade when they have successfully placed a FreePrints Photobooks order. Friends must use your unique invite code at time of account creation to earn your reward.

How often can I redeem my free upgrade?

You can redeem up to 1 upgrade each month.

How long will I be able to use my free upgrade?

Your free upgrade is valid for 1 year. After that, you can share again to earn more upgrades!

Do you ship internationally?

Currently our photo books can only be shipped to addresses in the United States.

Do you charge sales tax?

Yes, sales tax is charged for orders shipped to certain states. If sales tax applies to your order, you will see the amount listed before final checkout.

What if I’m not happy with my photo book?

Our customers love how their photo books turn out. But if by some chance you are not 100% thrilled, we are happy to provide you with a complete refund.

How do I contact customer support?

Click here

How can I request to manage my personal information?

Please click on this link to submit your request to our privacy team.